For Refund policy, please check the below FAQ

When can I expect the amount to be refunded?

1.1 Please note that the refund amount mentioned at the time of return on the Platform is an estimate and will be finalized after completion of verification. Once the pick-up is completed and the product is verified by the seller, a refund of the total amount paid for the products returned by you will be initiated for eligible returns as mentioned above.

1.2 Refund will be initiated only post successful verification of the products by the seller. Please note that the verification process may take:

1. For Maharashtra*: 48 hours from the time of pick up from your location.

2. For Other states: 8-10 business days from the date of pick up from your location.

1.3 The amount is expected to reflect in your account after completion of verification from the seller as per the following timelines:

Mode of Payment	Refund policy :Timeframe (after successful verification from third party pharmacy/ vendor)
NEFT	1-3 business days
Online refund	7-10 business days subject to the bank turnaround time and RBI Guidelines.
Other Wallets	2-3 business days

Mode of Payment	Refund Timeframe (after successful verification from third party pharmacy/ vendor)
NEFT	1-3 business days
Online refund	7-10 business days subject to the bank turnaround time and RBI Guidelines.
Other Wallets	2-3 business days

For any further query, please call our customer support number, which is 7021858409 or you can check out our Customer support policy.