1. BACKGROUND:
AyurBee’s Privacy Policy strives to work better in terms of data collection of the customers so it doesn’t harm the privacy of our trusted customers. Our customers can always check the privacy policy before making any purchase so they get complete assurance of their data is safe with us. This Privacy Policy (“Policy”) explains how we collect, use, disclose, and transfer Personal Information (as defined below) from individuals who browse, access, or provide information on or through the platform, and mobile sites/applications, or whose information the AyurBee otherwise collects, receives, or processes in connection with the offer and sale of its products (“Personality Information”).
We at AyurBee respect the individual’s privacy and we commit the same to our valuable customers.
2. OBJECTIVE:
The Objective of the Privacy Policy is to make sure that:
- Our customers get the best services without any harm to their data.
- Our customers trust us before giving their personal information.
3. WHY THE PERSONAL DATA IS COLLECTED?
- to confirm your identity
- complete Product transactions and purchases
- communicate with you about your account and AyurBee actions
- enable us to reply to your needs more quickly
- enquire about product ratings and reviews
- follow up with you once you’ve contacted us (by live chat, email, or phone)
- follow our legal obligations, policies, and processes, which include adhering to industry standards and enforcing our terms and conditions
- allow us to serve you better by responding to your queries and requests
- help us learn more about your shopping preferences
- comply with any applicable law, regulation, legal process, or enforceable governmental request
- send communication-related to order updates and offers through e-mail, SMS, and social media channels
4. PRIVACY POLICY:
- You consent to the collection and use of the information you disclose on the AyurBee’s following this Policy, including but not limited to your consent to share your information as described in this Policy, by accessing and/or using AyurBee and providing the information as described in this Policy. We strongly advise you to read our Policy on the collection, use, and sharing of your personal information. If any of the terms or policies contained in this Policy make you uncomfortable, you may choose to stop using AyurBee.
- Furthermore, you acknowledge and consent to receive all communications from the AyurBee on our services at the mobile number you provided.
- For the purposes of this Policy, “Personal Information” refers to any information about you that is submitted to and/or collected through the AyurBee and maintained by the AyurBee in an accessible form, provided that it does not include any information that is freely available or accessible in the public domain.
- From your usage of the AyurBee, we may additionally collect and/or produce anonymized and aggregated data. We cannot re-identify you using any techniques available to us from the anonymized or aggregated information, so it is not Personal Information. The anonymized and aggregated data is utilized for a variety of purposes, including assisting us in identifying and resolving faults and improving the AyurBee’s performance. Internal analysis, analytics, and research are some of the ways the AyurBee might use such data. We may share this information with third parties in an anonymized or aggregated form for our or their purposes so that no one can identify you.
- When you use the AyurBee to purchase our Products, you may provide payment information such as credit card numbers and billing information to third-party intermediary PCI-DSS certified service providers. The payment information is directly submitted by you, via the AyurBee, to the PCI/DSS-compliant payment processing service to which the AyurBee subscribes, and the AyurBee does not handle or store the payment information itself, save as mentioned below. Furthermore, these intermediaries are prohibited from storing, retaining, or using your billing information for any reason other than to process payments on our behalf.
- If you use the AyurBee, you are responsible for keeping your access credentials and password secure. You agree to assume responsibility for all activities that occur under your password and for controlling access to your computer, mobile device, and other devices. We cannot guarantee the security of any information you release on your own, that you request from us, or that is released through a third party to whom you have granted access.
- We have a presence on social media, including Facebook, Instagram, LinkedIn, and a Twitter account. We may get information such as your user ID, profile image, photos you upload, and other similar information when you connect with us via social media, which is frequently defined by your privacy settings at the relevant social networking sites. We may use the data for the purposes outlined in this Policy.
- We may record calls for quality and training purposes, in case of our customer support.
5. WHAT PERSONAL DATA IS COLLECTED?
The AyurBee only collects information that is essential to execute your Product order or give a refund, as well as to enhance our products and services. We gather,
- Your full name, e-mail and postal addresses, phone number(s), and country of residence
- Date of birth, preferred language, and location
- Any open data and public documents, such as publicly available information about you on the Internet
- Names of recipients of purchases, including addresses and phone numbers, as well as IP addresses
- Product interest information, as well as, in some cases, your opinions and personal preferences
- You may also give us financial information, such as bank account, credit card, debit card, or other payment instrument details, and a password to access our AyurBee’s Products
- We may also keep track of your Product preferences and obtain information about you from future affiliates
- The phone numbers that were used to contact our customer support department
DISCLAIMERS
This Policy does not apply to Personal Information acquired from you offline (unless otherwise specified), AyurBee’s websites that do not link to this Policy, Customers from other countries than India, or third-party websites to which AyurBee may link.