FAQ's

Your order will be delivered within the ‘Estimated Delivery Date’ as committed at the time of order placement. You can check this by selecting your order from the “My Orders” section. Keep a look-out for our order delivery updates.

We provide services across 800+ cities in India, including Mumbai, Delhi, Kolkata, Bengaluru and Ahmedabad. You can search for your city from our ‘Deliver to’ section on the home screen.

Sorry, we currently do not have a feature available to expedite the order delivery. However, if we offer this feature in the future and if your area pin code is serviceable, you will receive a communication from our end.

Sorry, once the order is placed, we are unable to modify the delivery address. Please place a fresh order with the new delivery address.

AyurBee.in is safe & faster platform, which provides Online Ayurvedic Services. AyurBee’s polices are build to give more benefit to the customer. AyurBee also follows High end security parameters.

We have various payment options available. You can pay through online banking, debit card, credit card, UPI, wallets and COD (Cash on Delivery).

Once the refund has been initiated, the refund amount is expected to reflect as per the payment method: Cash on Delivery – Refund will be in mentioned Bank Account (Within 48 hours) Online Payment via Credit / Debit Cards – Refund will be credited to mentioned Bank Account (3-5 business days) Card at Delivery – Refund will be in mentioned Bank Account (Within 48 hours) Net banking – Refund will be in mentioned Bank Account (7 – 10 business days) UPI – Refund will be in mentioned Bank Account (Within 48 hours) PhonePe & other E-wallets – Refund will be in PhonePe & E-wallet (2-3 business days) NEFT (Bank Refund) – Refund will be credited to your Bank Account (5 – 7 business days) Points to Note: Refunds timelines depend on Bank turnaround times and RBI guidelines. Also, Delivery and Cash Handling charges will not be refunded If payments are received from the AyurBee and another source, any refunds will be credited to the AyurBee first and then to the 2nd source as per the timelines mentioned above. Please note that any refund will be initiated only for the specific number of items / products that you chose in the returns request placed with us. We will not process a refund for any additional units or other items / products returned. Any additional units or items / products received, during the course of the returns process, will not be returned to you either.

We support the following payment options: Credit Card Debit Card Net Banking Digital Wallets (Mobikwik, Paytm, Ola Money, Airtel Payments Bank, Amazon Pay, PayPal, Freecharge, PhonePe) UPI (PhonePe, Google Pay, Paytm UPI, Amazon Pay UPI, BHIM) Cash on Delivery (COD) Card swipe at the time of delivery (Not Available for Courier Orders) UPI QR at the time of delivery You will be able to see the supported options in the Select Payment Option page when placing an order as well. You can select the option, as per your preference, to complete the payment once the invoice for your medicine has been generated. Disclaimer: The pictures shown is for illustration purpose only. Actual offers may vary and are subject to change.

You can write to info@ayurbee.com for your corporate gifting requirements.